Following the global Note 7 recall that started last week, Canadians now have an official route from Samsung to replace their phone.
If you have a Galaxy Note 7 in your possession, you’ll want to get it exchanged for a new unit. Regardless of whether you purchased the phone through your carrier or another retailer, Samsung Canada has made it clear how you’ll be able to swap it out with a brand new unit free of charge.
Paul Brannen, Executive Vice President, Mobile Solutions, Samsung Electronics Canada said:
“Samsung holds safety and consumer satisfaction as a top priority. While there have been no confirmed incidents in Canada, Samsung is taking a proactive approach to address customer needs around the Note7 and immediately addressing any consumer concerns.”
In Canada, customers will have the option of exchanging their recalled Galaxy Note 7 it for a new Note 7, or instead opting for a Galaxy S7 or Galaxy S7 edge through the carrier or retail outlet where they purchased their device. You can register your Galaxy Note 7 here for the recall right now.
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