The company says it will “replace any Galaxy S7 active under its standard limited warranty, should water damage occur.”
Samsung on July 15 issued a short statement in response to two of its Galaxy S7 Active phones apparently failing Consumer Reports’ water immersion test.
The Galaxy S7 active passed rigorous tests to ensure IP68 certification for water resistance.
Samsung stands behind this water resistance certification, and will replace any Galaxy S7 active under its standard limited warranty, should water damage occur.
Consumer Reports tested two Galaxy S7 Active units in a pressure vessel, simulating a depth of “just under 5 feet” for 30 minutes. The phones apparently suffered water damage, particularly to the displays and power buttons.
The Galaxy S7 Active manual lists the following: “Water-resistant and dustproof based on IP68 rating, which tests submersion up to 5.0 feet for up to 30 minutes.” The manual also states “despite this classification, your device is not impervious to water damage in any situation.”
Thanks, tkuhe, for the tip.
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