To put it lightly, Uber has had a rough couple months. After the departure of its CEO Travis Kalanick and many of his top deputies following several months of nonstop scandals and controversies, the company finds itself in the unique position to hit the reset button. Naturally, a lot of experts and pundits have been weighing in with a variety recommendations for how Uber can rebuild its tattered image.
But a new coalition of labor unions, accessibility advocates, and consumer rights groups has emerged with its own list of suggestions. This group is urging Uber to look beyond the insular world of its employees, board members, and investors to a much broader one that includes hundreds of thousands of drivers and millions of customers.
“a dangerous likelihood that Uber’s sustained ethics challenges will resurface”
The coalition, which includes groups representing over a million members, sent an open letter to Uber’s board members and top executives. In it, they praise the “Moving Uber Forward” letter, in which the company’s top investors called for Kalanick’s resignation, and the board’s adoption of the recommendations from the investigation into its corporate culture. “Those are good steps,” the open letter states, “but Uber’s stakeholders include a much larger group than private equity, venture capitalists, and other large investors.
The open letter continues, “Making changes only at the corporate leadership level creates a dangerous likelihood that Uber’s sustained ethics challenges will resurface.”