Say farewell to the Chief Digital Officer in 2018

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All about the CIO

When I look back at my time as a CIO, I often say it was only half-Dickensian. I bet you can guess which half! Legacy was rampant. Ops models and operating frameworks where based on dated theories. Just as folks felt like they were getting a handle on things, what happens but this thing called digital. Sprinkle in a whole new set of business models, emerging technologies, and customers more powerful than ever, and every step forward felt like two steps back.

With a few years’ experience with Agile and DevOps under their belts, 2018 will be the year CIOs use this expertise to raise the game for customer-obsessed delivery across the enterprise. CIOs will leverage their best tech leaders to support the transition, and this will forge improved relationships between the business and technology. And with CEO and board eyes on speed-to-market, the CIO’s star will also ascend.

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VCs make money when their portfolio companies deliver successful products and solutions and CIOs can learn a lot from them. As CIOs realize the potential in 2018, their first step will be to adopt a portfolio management approach to tracking, testing and implementing new technologies across an array of technologies and use cases. A second step for CIOs will be to leverage innovation ecosystems. Last, CIOs will leverage these technologies to support major shifts in their business models like subscription models, platforms, and prediction.

It is a change, but CIOs making this evolution will solidify their hold on the technology agenda in their company. This will put the CIO and the team on the ascendancy.

Forrester predicts 2018 will be a year of reckoning. Download our 2018 predictions guide to gain new insights and help catalyze action at your organization.

Related Topics:

CXO

Innovation

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