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When the first wave of mobility-as-a-service companies hit the streets, municipal governments didn’t have much say in the matter. Uber and Lyft were upending traditional modes of transportation and creating new, digital ways to connect with citizens — but city leaders were left out of the loop.
“In most places, cities are pre-empted out of the relationship with those companies, regulatory or otherwise – it happens at the state level,” Seleta Reynolds, general manager of the Los Angeles Department of Transportation (LA DOT), explained to ZDNet. “The data is opaque to us – we don’t get any info about what they’re doing on our streets.”