Alibaba looks to arm hotels, cities with its AI technology

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HANGZHOU, CHINA–Alibaba Group has announced plans to launch artificial intelligence (AI) robots for key service industries, starting with hospitality, with the aim to improve efficiencies and better meet consumer demand for faster response time.

Driven out of Alibaba’s AI product development unit, A.I. Labs, the new service bots would be available for deployment in the hospitality sector from next month, the Chinese vendor said at its annual computing conference held here this week.