Microsoft is having Activation Server issues right now


by Martin Brinkmann on November 08, 2018 in Windows – Last Update: November 08, 2018 – 18 comments

Reports are coming in from all over the Internet that Windows 10 licenses get revoked on some systems currently and that activation is not available either at the time of writing.

The most common issue that users and administrators experience right now is that the activation status of Windows 10 PCs is changed from activated to not activated. Some users reported that Windows 10 Pro product keys were suddenly not recognized anymore. Windows identified a Windows 10 Home digital license instead on these systems.

windows activation issue

The notification reads:

We found a Windows 10 Home digital license for this device running Windows 10 Pro. To activate using this digital license, you need to install Windows 10 Home.

The message includes links to learn more about Windows Activation, open the Microsoft Store to purchase a genuine copy of Windows, or launch the “hardware change” process.

Attempts to activate the operating system again fail at the time. Reinstallation or the installation of backups don’t fix the issue either.

Administrators who check the Event log will find Even ID 8198 listings:

EventID 8198:
License Activation (slui.exe) failed with the following error code: hr=0xC004C003

Microsoft Support published a statement on Microsoft Answers that confirms the issue.

Microsoft has just released an Emerging issue announcement about current activation issue related to Pro edition recently. This happens in Japan, Korea, American and many other countries.I am very sorry to inform you that there is a temporary issue with Microsoft’s activation server at the moment and some customers might experience this issue where Windows is displayed as not activated.

Our engineers are working tirelessly to resolve this issue and it is expected to be corrected within one to two business days

Microsoft is aware of the issue and working on a fix to correct it. The company advises users to ignore activation messages for the time being. It is not necessary to do anything on the user side as the issue is server side only.

Microsoft stated that it will update the official thread on the Microsoft Answers forum when the issue is resolved. Windows 10 PCs should change the status to activated again once the issue is resolved and the notification that the license is for Windows 10 Home while Windows 10 Pro is installed should go away as well once the issue is resolved. (via Windows Latest and Born)