Introduction
Building better public services
Overall, in addition to reducing bureaucracy, addressing corruption, and other applications, blockchain has the potential to transform the way public sector agencies provide services to citizens.
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“Opportunities are manifold,” Holgate said. They include offering energy credits through a digital market; allowing citizens and businesses to collect, assemble, manage, and share their credentials or information for many authoritative sources; reducing friction in sharing information and payment tokens for intellectual property and royalties; and giving poorly documented populations a sense of digital identity and the ability to participate in an economy.
It all sounds great, but the extensive use of blockchain in government will require effort and won’t happen overnight. “All of these are possible, subject to diligent attention to technical and human factors,” Holgate said. “Blockchain is not an instant panacea.”
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