Microsoft says it has 20 million daily active Teams users

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Mary Jo Foley

By Mary Jo Foley

for All About Microsoft

| November 19, 2019 — 14:33 GMT (14:33 GMT)

| Topic: Collaboration

msteams20million.jpg

Credit: Microsoft

In July, Microsoft officials said the company had hit the 13 million daily active user (DAU) milestone for its Teams group-chat service. On November 19, officials said that number is now at 20 million.

Teams’ biggest rival Slack passed 12 million daily active users in October 2019. Slack has been trying to make the case that not all user numbers are created equal, citing “deep engagement” among its DAUs as evidence of its significant market penetration. Among its paid customers, Slack said users spend more than 9 hours a day connected to its service, including spending around 90 minutes per day actively using the platform. Microsoft has not released any kind of Teams engagement metrics, as far as I know. 

In March 2019, when Teams turned two years old, Microsoft officials said the product was being used by more than 500,000 organizations worldwide. Microsoft did not start providing daily active user data for Teams until July this year.

Microsoft makes Teams available for no additional cost to many of its Office 365 commercial subscribers as part of their plans and also offers a free version of Teams. The number of Office 365 commercial subscribers reached more than 200 million.

At its recent Ignite 2019 conference for IT pros, Microsoft announced a number of new Teams features including private channels, Power Platform integration, multi-window support and more.

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Mary Jo Foley

By Mary Jo Foley

for All About Microsoft

| November 19, 2019 — 14:33 GMT (14:33 GMT)

| Topic: Collaboration