American Airlines have a special way of dealing with angry customers

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Chris Matyszczyk

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Chris Matyszczyk, Contributor

Chris Matyszczyk

Chris Matyszczyk
Contributor

Chris Matyszczyk is an award-winning creative director who now runs the consultancy Howard Raucous LLC. In 2013, Mediapost named him the Most Influential Person on Madison Avenue.

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Posted in Technically Incorrect

on December 18, 2021

| Topic: Enterprise Software

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Don’t worry. Don’t be angry. You’ll be happy.

Screenshot by ZDNet

There’s a legitimate concern as to whether some airlines currently know what they’re doing.

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