Google is shutting down its Allo messaging service

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by Martin Brinkmann on December 06, 2018 in Google – No comments

Google revealed yesterday that it will shut down Allo, a messaging service that it launched in September 2016 alongside Duo, a video messaging service.

Allo users can use the application until March 2019 and export their chat history using instructions posted here. Basically, what users need to do is make sure they run the latest version of Allo on their device. Select Settings > Chat > Export messages from chats or Export stored media from chats, and select where to store them.

Messages are exported to a CSV file, media attachments delivered as a zip archive instead. In March 2019, all Allo messages and backups will be deleted.

google allo

Google has had a bad streak in regards to messaging services. The company tried to enter the market several times in the past decade but failed each time to get enough traction in the market.

Hangouts, rumored to be shut down for consumers, will live on according to Google. The Enterprise-only services Hangout Chats and Hangout Meets will be made available to consumers in the future.

Duo, the video calling application, lives on as well and won’t suffer the same fade as Allo. The app is seeing “strong growth and engagement” according to Google.

Google’s big bet this time is on Messages, a chat experience based on RCS that the company builds into the Android device to position it as a direct competitor to Apple’s iMessage.

More than 175 million Android users use Messages already according to Google. Google introduced features such as Smart Replies or desktop support, of Allo in Messages, and plans to bring the “best of” Allo to Messages.

Allo, which faced tough competition from the get-go, was not a terrible application. Some users, including myself, did not really want to invest into another Google communication application that would meet the face of its predecessors eventually, probably.

Google was criticized by privacy advocates for storing messages in a way that would allow the company access to them; this opened the door for law enforcement requests who would then gain access to a user’s chat history on legal request as well.

While Allo did support an Incognito Mode to avoid that, it never stood a chance against messaging applications that encrypted messages so that only chat participants could read them.

Now You: Are you an Allo user? Which messaging service do you use primarily?