Singapore workers are less anxious about potentially losing their jobs due to automation than they are about having to learn new skills or change the way they perform their tasks. Most also welcome workplace automation as a positive progress as these tools simplify work processes and reduce repetitive.
Eighty percent of employees in the country said automation helped simply work processes, while 75 percent said it replaced repetitive tasks, according to a survey by ServiceNow, which polled 304 respondents from the city-state. These findings were part of a global online survey that involved 6,477 respondents across 12 markets, including India, Australia, Japan, Hong Kong, Germany, and the UK.