Digital transformation: Four most disruptive technologies
Thomas Siebel, author and CEO of C3.ai, tells Tonya Hall about four of the most disruptive technologies in digital transformation and their effects in the tech industry.
Pick partners with technology you can use as a catalyst
The consulting industry is transforming from a business model that used to sell labor hours in service of clients into a hybrid technology business that also delivers services. Service providers are slowly transforming to become customer-outcome businesses. And to succeed, they need to bring their own unique technology to their clients.
Service providers are in the business of helping clients apply technology. Many help clients by writing code and building systems. And leading providers look for ways to reuse the IP they create to apply it across multiple clients. As a result, there are hundreds of new software and data assets coming to market every year — some more robust than others.
The assets already launched deliver a broad array of technology-enabled services. Data services reduce the time it takes to understand and optimize pricing models. Learning platforms reduce the time to retrain the workforce with new digital skills. Low-code platforms reduce the time it takes to develop new applications. There are so many of these new technology assets that it’s already hard to track and classify them.
The good news for you, as a digital leader, is you now can leverage this broad array of technology-enabled services to act as a catalyst to your own business transformation. But you need to shop carefully to find assets that will deliver proven near-term value.
To help you, we’re researching to better understand and explain this rapidly evolving asset landscape. The first report in this series was published this spring — “The Forrester Wave™: Global Digital Business Transformation Accelerators, Q1 2019” — and I’ll be publishing a series of follow-up reports over the next year.
“Spark Sustainable Innovation With The Right Transformation Partner” shows how you can customize the Wave research to meet your specific needs, and I’ve included a sample list of questions for prospective partners. Service providers will increasingly differentiate themselves not just in their industry expertise but in the assets they can deploy to accelerate your transformation journey.
Today, you can successfully accelerate your firm’s real digital transformation by picking strong partners with the right accelerator assets. The right partners will not only help you shape the change but will also work with you to measure the outcomes and even be willing to negotiate payment based on delivering on their promises.
For more information on digital business, click here.
This post was written by VP, Principal Analyst Nigel Fenwick, and originally appeared here.
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