How Masergy solves last-mile issues with new Performance Edge service

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Zeus Kerravala

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Zeus Kerravala

| July 20, 2021 — 17:44 GMT (18:44 BST)

| Topic: Networking

SD-WAN (software-defined wide-area networks) and SASE (secure-access service edge) are arguably the most transformative networking technologies in the past three decades. Nearly all network professionals with whom I work are either in the process of, or planning, an SD-WAN deployment. 

Combines several functions to optimize the end-to-end network

One of the important aspects of this service is that it connects users to Masergy’s global software-defined network. If all the company was doing was providing last-mile optimization, the impact to the customer would be limited, because the middle mile is where problems often occur. Performance Edge ensures users that the last mile is performing, but then the traffic is carried over Masergy’s high-performance backbone, enabling the end-to-end network to be optimized. It’s this combination of Performance Edge, global backbone, SD-WAN, and SASE connectivity that makes Masergy unique, because the company can design a network that addresses all a customer’s needs, regardless of office size, where it is located, or what type of network connectivity is available. 

While not the best-known service provider, Masergy has been innovative over the years. The company is known to have one of the best-performing networks in the industry, and that’s because it was initially built to deliver Cisco Systems TelePresence services globally. That form of video never saw the hockey-stick growth curve that many industry people had expected, leaving Masergy with a high-performance network in an environment where best-effort services were good enough. The pandemic ushered in the era of video everywhere; Masergy has seen strong growth because businesses now understand that with video, good enough is not good enough. 

Masergy also was the first service provider with a commercial AIOps offering, enabling it to resolve outages faster than previous providers. More importantly, this functionality often remediates issues before they impact the business. Now the company is rolling out Performance Edge, which brings private circuit performance to broadband.

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Zeus Kerravala

By

Zeus Kerravala

| July 20, 2021 — 17:44 GMT (18:44 BST)

| Topic: Networking