Twickets, a popular England-based fan-to-fan ticket resale platform, is coming to the US this fall. The platform allows fans to resell unwanted tickets, with prices capped at face value (any booking fees incurred with the original purchase can be included at the seller’s discretion). Twickets then collects a 10 percent transaction fee from the buyer for each sale.
Other popular ticket resale sites, like Ticketmaster and StubHub, allow sellers to set their own price, often resulting in steep markups for high-profile events. When it debuts this fall, Twickets will be the first secondary market ticket platform to require face value sale in the US.
If a fan wants to sell a ticket, Twickets will first check to make sure the ticket is authentic. It can then be posted, and the platform will send alerts to interested users. Once sold, there are an array of options available for delivery, including uploading an e-ticket, meeting up before the show, mailing the physical ticket, or dropping the ticket off at one of Twickets’ retail partners. Some venues will also offer box office collect, where the original ticket is cancelled, and a new one issued in its place.
Twickets will be the first secondary market ticket platform to require face value sale in the US
Founder Richard Davies tells Amplify that Twickets “was set up to counter the growth in the secondary ticketing market in the UK several years ago to provide an alternative for genuine fans who really genuinely couldn’t make a show. So to find another buyer, get their money back, and insure another fan attended in their place.”