The flickering gray bar which indicates that the iPhone is suffering from ‘Touch Disease.’
iFixit
Apple on Thursday launched a repair program for iPhone 6 Plus handsets plagued with the so-called “touch disease” rendering displays useless.
Apple will repair plagued iPhone 6 Plus handsets for $149, discounted from the standard $300 repair fee.
It hasn’t acknowledge the “touch disease” nickname, instead blaming the defect occurring on an iPhone after being dropped multiple times.
Apple wrote in a support document:
Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device.
If your iPhone 6 Plus is exhibiting the symptoms noted above, is in working order, and the screen is not cracked or broken, Apple will repair your device for a service price of $149.
It’s not clear how many iPhones are defect. iFixit said in August that “a ton” of iPhone 6 Plus handsets have experienced the problem.
Apple has faced class action lawsuits over the “touch disease” after it refused to repair affected iPhones for free.
Looking to reimburse the difference, Apple will contact customers who may have paid for a service repair related to this issue.